Communication is handled in writing by email.
Plugin support
For installation questions and technical issues, visit the Support page. If you email us, include the plugin name, version, WordPress version, and a short description of what happened.
Before contacting us
- Check the plugin documentation and FAQ first.
- Describe the expected behaviour and the actual result.
- Include the exact error message if one is displayed.
- For technical issues, mention relevant theme or plugin conflicts you have already tested.
Do not send passwords, API keys, payment-card data, private customer records, full database exports, or other confidential information. Screenshots should be checked for personal data before sending.
Postal address
Taras Kopachynskyi
Meierfreundstraße 13
32547 Bad Oeynhausen
Germany